They are using the "small animal" defense. Also a lot of verbiage about improved information during outages. We'll see. Click for larger image. Click here for link to the 3/19 City Manager's Report.
By the way, previous City Manager Reports seemed more objective and balanced. This one seems heavy on the propaganda side of the scale. It reminds me of the same self-congratulatory breaking each other's arms patting-on-the-back that goes on amongst some members of the City Commission and now extends to members of the CRA too, I understand.
All is not well in River City!