This story appeared on WPTV Channel 5 last week. Did you happen to see it? This Lake Worth couple had two high September and October water bills that are clearly out of line with their historical average bill. I actually saw the spot and it was obvious that they were not using 4,000 gallons a day to water their lawn. It's interesting that Commissioner Golden is only mildly sympathetic to their plight - she did not appear on camera. This article is from the WPTV website.
I have heard of other instances recently where this has happened and in each case the resident had to pay the unusually high bill or suffer the consequences with having their service disconnected for non-payment.